Shipping policy

Shipping Policy

Shipping Charge and Time

Delivery Time: Handling time + Transit time

Handling Time: 1–2 business days (Monday to Friday)

Order Cut-Off Time:
Monday to Friday: 5:00 PM (GMT+1) Central European Time (Nice)

All products go through a preparation process before shipment. Therefore, there will be a handling time before they are shipped.

Shipping Rate and Transit Time

United States Orders

France Orders

Saudi Arabia Orders

United Arab Emirates Orders

Delivery

We make reasonable efforts to ensure delivery by the carrier within the estimated delivery time from the date of purchase.

If an item is delayed, we will inform you as soon as possible and make reasonable efforts to minimize the delay.

Shipping Method

We mainly use DHL, FedEx, or UPS to ship orders.

Your order will first be processed and prepared in our facilities before being transferred to the shipping provider.

Tracking

All orders include tracking, allowing you to follow your package until delivery.

Undeliverable Packages

If a package cannot be delivered due to incorrect or incomplete shipping information provided by the customer, the customer will be responsible for any additional shipping costs required to reship the package.

Happy shopping with CARTHAGE!

Contact Information

Phone: +33 6 56 85 10 46
Email: contact@carthageluggage.com

Address:
31 Boulevard Gorbella
06100 Nice
France

Support Hours

Monday to Friday: 9:00 AM – 5:00 PM

Company Information

Business Name: SAYHI
Company No: 999 151 582 R.C.S. Nice